The ability to accurately receive and interpret messages when communicating is the key to all effective communication. Without this ability, messages will be easily misunderstood. As a result, communication breaks down and the sender of the message can easily become frustrated. Listening is so important that many employers provide listening skills training for their employees. This is not surprising when… Read more →
Recently, the RPO (Recruitment Process Outsourcing) arm of Korn Ferry released a study detailing Millennial attitudes. They used to value money over all of the other aspects of employment. Now, Millennials are “placing greater value on understanding what a company stands for and how, as employees, they can play a role in growing the organization into a better, stronger brand”…. Read more →
2019 is going to be even more challenging for employers than it was in 2018. Employers will need to be even more creative and innovative to hire the talent they need. We expect to see a number of developments in the way employers recruit and retain talent. 1. Focus on the critical role of the “employee experience,” especially for candidates…. Read more →
Do the members of your team view themselves as a group of individuals who work independently of one another, or as a collection of individuals who work interdependently with each other? Read on to learn 6 key differences between ‘Groups’ and ‘Teams’. GROUPS TEAMS Members think they are grouped together for administrative purposes only. Individuals work independently; sometimes at cross purposes… Read more →
The most prominent reason for the lack of effective teamwork in an organisation is poor listening. Or the lack of it altogether. Listening – a well-tuned ear increases mutual respect and teamwork. From the CEO’s office to the shop floor, listening can spell the difference between cooperation and mistrusting and jealousy. Listening empowers people, adding strength and commitment to their… Read more →
Too often, organisations breed a culture of competition in which employees, departments and offices tolerate each other instead of collaborating with one another. But if an organisation breaks down internal silos and works in harmony, then it can partake in meaningful discussions that ultimately will push innovation forward. In developing this collaborative climate, organisations must first have the support of… Read more →
A leader’s role is complex and multifaceted. Being a leader means showing others the path to follow in a way that motivates them to follow you. A leader takes actions to influence others’ thinking or guide their behaviour. Leading involves directing and inspiring performance and often pioneering as well. Organisation leadership includes all this and much more. More is expected… Read more →
Every leader of an organisation knows there are some aspects of work that are discretionary and other aspects with procedures that must be followed exactly. Do your people know what these discretionary and non-discretionary areas are? Discretionary areas of organisations are those situations where you and your employees have room to manoeuvre, compromise, bargain and make deals within established boundaries. These… Read more →
Leadership is the quality which makes a person stand out from other employees. It is a characteristic associated with a person who has certainty in their speech and actions, compassion for their coworkers, can handle pressure under difficult circumstances, and is always ready to fight for the rights of their employees. Leadership does vary to some extent depending on the role… Read more →
Useful pointers on how one should handle their new leadership role. Few of us are natural-born leaders. If you’re new to a leadership role and trying to figure out how to become a better leader, or if you just need to brush up on your leadership skills a bit, keep reading. Here are 5 things you can do to become a… Read more →