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  1. Dr. Zareen karani
    Dr. Zareen karani at | |

    In business, a cross-functional team is a group of people with different functional expertise working toward a common goal. It may include people from finance, marketing, operations, and human resources departments. Typically, it includes employees from all levels of an organization. Members may also come from outside an organization in particular, from suppliers, key customers, or consultants.Cross-functional teams often function as self-directed teams responding to broad, but not specific directives. Decision-making within a team may depend on consensus, but often is led by a manager/coach/team leader.Cross-functional teams should look inward to the team members for problem solving and decision-making and search outward to fellow employees who are not team members for potential issues or new ideas for the team to consider. Acceptance of improvements suggested by team may be better from others outside the team if they were given input to the process through their representative on the team.

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