In the past 20 years, a significant amount of research has identified the characteristics of a “winning workplace” – companies with low turnover and high employee engagement and productivity. These six fundamental characteristics, or as we call them, “Building Blocks,” include:
1. Trust, Respect & Fairness
In winning workplaces, employees are respected, both as employees and as human beings; there is a sense of trust between management and staff; and workers are treated fairly and consistently.
2. Open Communications
There is open and honest communication within the organisation, from management to employees, from employees to management and across different work units of the organisation.
3. Rewards & Recognition
Employees are sufficiently rewarded and recognised, in monetary and non-monetary ways, for their contributions and accomplishments.
4. Learning & Development
There are opportunities for employees to develop new skills, and to advance in the organisation as their performance and desire dictates.
5. Teamwork & Involvement
There is a sense of teamwork and collaboration within the organisation, with employees feeling that they have the opportunity to contribute directly to the organisation’s success, and to the larger community.
6. Work/Life Balance
The organisation’s policies, practices and culture affirmatively help employees balance the competing demands of work and family.
Creating a stable and collaborative workplace happens over time, does not have to cost a lot of money and, most importantly, helps you maintain your competitive edge. Take care to resist the quick fixes or the “next great consulting fad.” The key ingredient is you and your leadership: your sincere desire to improve the work culture, your willingness to “roll up your sleeves” to drive the process and your role modeling of constructive communication and behaviour.