Be proactive in making the most of your opportunity to earn the support and loyalty of your employees. Here are a few tips and reminders of how you can show your best managerial and leadership qualities, and positively influence those around you:
Take a personal interest in your employees
- Never view employees as only a means to an end
- Treat each employee as a valued person
Be firm but fair
- Employees have no respect for weakness
- Fairness is often viewed more in terms of impartiality and consistency than in terms of right and wrong
- Be sincere and honest
- See both sides of an issue
Do not be defensive
- When you become defensive you become offensive to your employees
- Ask for suggestions
Admit your mistakes
- Give credit where it is due
- Be considerate
Provide a service
- Think of what you give as well as what you get
- Give needed information
- Back up an employee when she is in the right
- Know your job well
- Be enthusiastic and pleasant
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