Poor interpersonal communication seems to some up quite frequently these days when people are discussing workplace issues or analysing the reasons behind various problems. But is it really the felon, or has some underlying situation caused the communication breakdown? Is ‘poor communication’ becoming a scapegoat that allows us to ignore the real problems plaguing the workplace? How often do organisations… Read more →
It’s no mistake and it should not come as a surprise that those who are assertive in life and at the workplace achieve better results and greater career prospects. Many times though, we are afraid to ask for what we need, feeling we are being too pushy or rude to others. Today’s business environment requires that we have the flexibility… Read more →
A great presentation takes more than preparation and verbal skills. According to the 2014 Toastmasters International World Champion, Dananjaya Hettiarachchi, body language is just as important. Here are Dananjaya’s 4 best tips: Keep your body open. When you are nervous, you try to cover your “vital organs”. Avoid barriers between you and the audience (ex: arms crossed). Have your Palms open…. Read more →
In the War for Talent, employee benefits have great power. A recent report from the insurance company Aflac, details just how powerful a role benefits play in attracting and retaining good people. The 2016 Aflac WorkForces Report is a study of employee benefits that examined benefits trends, and attitudes. Employers are in for a bumpy ride As the economy has… Read more →
“Success is a game of habits.” Creating positive daily habits allows you to put a successful routine in place. Nicolas Cole, in his article in Inc., describes 8 key habits that successful people do: 1. Plan ahead. Spend time each night and at the end of the week reflecting what you’ve accomplished and make a list of what you want… Read more →
The following 10 steps are for managers who lead culturally diverse teams: 1. Identify the strengths of your management style so far. These qualities have led you to where you are now and are right at hand. Name them and describe how they support you. 2. Find out which ones may cause “natural difficulty” because they are not on the same spectrum… Read more →
Coaching and development. Managers need both skills and knowledge to execute HR responsibilities. Make sure the necessary coaching and development is in place. This will give them confidence in effectively managing their duties. Be honest. If you are introducing a new strategy or policy and it will involve a lot of line managers’ time and resources, be honest with them and… Read more →
A quotation by Anette Prehn on re-framing your leadership mindset..
Leadership today is more challenging than ever due to the accelerating pace of change and escalating complexity of the world around us. One necessary way of responding to these challenges is by improving how an organisation’s top leaders work together to manage the business. Some believe the ultimate measure of a senior leadership team’s success is the organisation’s results. And… Read more →
Most aspects of business processes are evolving and sales is no exception. Some of the changes we are seeing in the sales process are aligned perfectly with other areas, e.g., most business processes are being affected by technology. Convergence of Sales and Marketing Modern technology has made available a wealth of data to prospects. That availability has led to a… Read more →