The key to superior performance

The key to superior performance

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As a consultant, I hear many complaints from employees about their co-workers. But a lack of teamwork is the most common complaint. For many reasons, some people just do not work well as part of the team. They might be territorially focused, they might be threatened, or they might be just independent. But for many people they just don‘t understand… Read more →

The key to effective teamwork

The key to effective teamwork

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The most prominent reason for the lack of effective team work in an organisation is simple to pin-point: it’s poor listening. Or the lack of it altogether. Listening – a well-tuned ear increases mutual respect and teamwork. From the CEO’s office to the shop floor, listening can spell the difference between cooperation and mistrusting and jealousy.

The difference between 'Groups' and 'Teams'

The difference between ‘Groups’ and ‘Teams’

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Do the members of your work unit view themselves as a group of individuals who work independently of one another, or as a collection of individuals who work interdependently with each other? The following are 6 key differences between ‘Groups’ and ‘Teams’.

Changes in thought, changes in attitude

Changes in thought, changes in attitude

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Do you ever feel you need an attitude adjustment? Day in and day out, attitudes are one thing that leaders, managers and individuals find themselves having to deal with. All of us have had situations where an attitude was not only the cause of frustration, but also turmoil within an organization. How many times have you seen an attitude dealt… Read more →

Manage the work and stay in control!

Manage the work and stay in control!

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If you’ve ever been appalled to realize how little you have accomplished at the end of a busy week, try the following to help get your work life in working order. For just two weeks, do the following during your normal workday: look for something more to do when your present assignment is finished; stay with a job when others… Read more →

Team communication: ground rules

Team communication: ground rules

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Explore every person’s ideas fully and politely. Discipline yourself to listen and understand others’ ideas. Don’t argue or debate but explore and support. Demonstrate your openness and trust in others. Be an active contributor and consolidator of ideas.

Watch your thoughts; they become words.

Watch your words; they become actions.

Watch your actions; they become habits.

Watch your habits; they become character.

Watch your character; it becomes your destiny.

The role of the leader

The role of the leader

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The role of the leader is multi-faceted. Leading means showing others the path to follow in a way that motivates them to follow you. Being a leader means taking actions to influence others’ thinking or guide their behavior. Leading involves directing and inspiring performance, and often pioneering as well. Organizational leadership includes all this and much more. More is expected of… Read more →

Ethics and integrity in your organization

Ethics and integrity in your organization

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Every leader of an organization knows there are some aspects of work that are discretionary and other aspects with procedures that must be followed exactly. Do your people know what these discretionary and non-discretionary areas are?

Are you hiring the best job candidates?

Are you hiring the best job candidates?

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Many organisations have switched to the behavioural interviewing technique when conducting job interviews because behavioural interviewing is able to make a more reliable prediction of future behaviour than traditional interviewing techniques. There have been several claims that behavioural interviewing is up to five times more predictive of future performance than traditional techniques. Many companies have switched to this technique for one simple… Read more →