Management is working with and through individuals and groups to accomplish organisational goals. Management is the efficient utilisation of human, financial and physical resources in an organised effort towards common goals. Essential managerial functions include: planning, organising, motivating, information sharing. Planning: setting goals and objectives for the organisation or unit, and developing “work maps” that show how these goals and objectives… Read more →
The meaning of our communication is based on the response we get from the other person. It is pointless to insist on a meaning that is lost on the listener, especially when the response you get is entirely separate from your intent. When communicating with others, what matters more: what we intend to convey, or the response we get? Who… Read more →
A successful team is clearly made by the people within that team, which means communication is the key. Teamwork requires you to communicate effectively with others, recognising and understanding their viewpoints and appreciating the contribution you are expected to make. Communication is essential to good working relationships where each individual is working towards the achievement of shared aims and objectives…. Read more →
Do not underestimate, overlook or under-utilize the Power of Vision for your organization. It creates cohesive teams that drive performance in the same direction and outperforms the competition. First, the definition: Vision is that view toward the future that senior leaders must have. A vision of the organization’s future is essential for leaders to know where the company is going… Read more →
“I’m experienced, competent, ethical and knowledgeable – so why don’t I have more paying clients?” Having all of the above traits doesn’t prevent a big fear – the fear of selling (oh, that horrible word) your services. There is no way you can avoid selling, so how can you make it less scary? Have the right attitude. I’ve heard consultants… Read more →
“Just because they build it, do we have to come?” Yes, technology know-how and social media savvy are essential for all of us who want to stay tuned with the times. But “No,” we don’t have to immerse ourselves in the bad habits modeled and created by others. We can communicate like the speaking pros we are. After all, we… Read more →
Q: People tell me I should have a strong elevator speech or a commercial. Why and what should it include? A: Knowing how to articulate your organisations values and expertise in a short and concise way is immensely valuable to your networking and business promotion success, but to be effective, it has to be genuine and it has to have… Read more →
Give positive spoken communication. It costs you nothing but a little effort, and the rewards are great. Every human contact is an opportunity to give the gift of good feelings through the words you say. People can’t read your mind; what you say is evidence that you care.