A motivated employee is not only a productive employee, but a key ingredient for the success of any organisation. Motivated employees provide exceptional customer service, which brings customers back to you. They also stay with the organisation longer, which decreases the costs inherent in hiring and training new employees. How do you motivate employees? You can use a variety of methods,… Read more →
Major market shifts are changing global business. In addition, economic realignment, advances in technology, the globalization of markets, changing demographic trends, new customer needs and increased competition are fundamentally reworking how companies operate in virtually every industry and region of the world. Proof of this new world order is in the trade numbers – the total of the world’s exports… Read more →
In the first part (click here) of The Leadership Pipeline, we discussed why potential for leadership and good management often goes unfulfilled. ‘.. at least fifty percent of the people in leadership positions are operating at far below their assigned level. They have the potential to be leaders, but that potential is going unfulfilled’. – ‘The Leadership Pipeline’ Star performers who are… Read more →
In their highly acclaimed book, ‘The Leadership Pipeline – How to build the leadership-powered company’ , Ram Charan, Stephen Drotter and James Noel begin by highlighting the work carried out by Walt Mahler, a respected human resource consultant and teacher at General Electric during the early 1970’s. At that time, Walt Mahler’s work involved the GE succession planning process and in particular,… Read more →
Many organisations have switched to the behavioural interviewing technique when conducting job interviews because behavioural interviewing is able to make a more reliable prediction of future behaviour than traditional interviewing techniques. There have been several claims that behavioural interviewing is up to five times more predictive of future performance than traditional techniques. Many companies have switched to this technique for one simple… Read more →