The meaning of our communication is based on the response we get from the other person. It is pointless to insist on a meaning that is lost on the listener, especially when the response you get is entirely separate from your intent. When communicating with others, what matters more: what we intend to convey, or the response we get? Who… Read more →
“I’m experienced, competent, ethical and knowledgeable – so why don’t I have more paying clients?” Having all of the above traits doesn’t prevent a big fear – the fear of selling (oh, that horrible word) your services. There is no way you can avoid selling, so how can you make it less scary? Have the right attitude. I’ve heard consultants… Read more →
The most prominent reason for the lack of effective team work in an organisation is simple to pin-point: it’s poor listening. Or the lack of it altogether. Listening – a well-tuned ear increases mutual respect and teamwork. From the CEO’s office to the shop floor, listening can spell the difference between cooperation and mistrusting and jealousy.
Explore every person’s ideas fully and politely. Discipline yourself to listen and understand others’ ideas. Don’t argue or debate but explore and support. Demonstrate your openness and trust in others. Be an active contributor and consolidator of ideas.