The meaning of our communication is based on the response we get from the other person. It is pointless to insist on a meaning that is lost on the listener, especially when the response you get is entirely separate from your intent. When communicating with others, what matters more: what we intend to convey, or the response we get? Who… Read more →
For the first time in modern history, the workforce is composed of four generations of employees–Traditionalists (born before 1946), Baby Boomers (born between 1946-1965), Generation X (born between 1966 and 1980) and Generation Y/Millennials (born between 1981 and 2000). Because each generation came of age in a distinct era, each is believed to have its own—and often vastly different— perspective… Read more →
“I’m experienced, competent, ethical and knowledgeable – so why don’t I have more paying clients?” Having all of the above traits doesn’t prevent a big fear – the fear of selling (oh, that horrible word) your services. There is no way you can avoid selling, so how can you make it less scary? Have the right attitude. I’ve heard consultants… Read more →
Muda is the traditional Japanese term for waste. It is also a key concept in the Toyota Production System. Waste is any activity that does not add value. Reducing or eliminating muda is one of the fundamental objectives of any quality-oriented person. Taichi Ohno of Toyota identified what are called the seven wastes or seven mudas, being the most common… Read more →
Organising and managing your time will enable you to work smarter rather than harder. Take responsibility for the way you use time and when you get the best value from each minute you can make time serve you, rather than you serve time.
Leadership is an element of many of our training courses. We believe that the development of leadership skills is a requirement for success at any trade or position. True leadership is an Art and a Science. As with any skill, it takes training and instruction to develop.
Sourcing, engaging, and retaining talent is a universal global challenge. According to a recent global survey conducted by Deloitte, the International Society of Certified Employee Benefit Specialists, and the International Foundation of Employee Benefit Plans, human resource professionals across the globe have continued to be challenged by attracting and retaining top talent. These data are congruent with other recent studies… Read more →
Entrepreneurs and organisation leaders are often so preoccupied with immediate issues that they lose sight of their ultimate objectives. That’s why an organisational review and preparation of a strategic plan is a virtual necessity. This may not be a recipe for success, but without it the organisation is much more likely to fail.