Employees and their managers view training from different perspectives, and recent surveys highlight the strategies necessary for training initiatives to consistently produce a measurable impact on loyalty and productivity. Many managers believe employees are overwhelmed with current responsibilities and generally uninterested in new training activities. They say time is short, budgets are limited and there is no point to providing… Read more →
Improving employee retention through training is a strategic management tactic that is frequently overlooked. All too often a business assumes giving people a salary raise or more vacation time will create job satisfaction. Instead, what happens is the staff adjusts their standard of living to consume the raise and is away from their jobs longer due to the increased paid… Read more →
Effective teamwork is one of the most important aspects in the corporate world today. Team members should be completely comfortable while working with others so that they are able to give their best professional effort in whatever they do. A team is normally comprised of a number of team members and a team leader. Needless to say, the responsibility of… Read more →
Contrary to popular belief, being an effective leader is not something we are born with. Leadership combines good organisational skills with the skills necessary to get people to do willingly and well the work that needs to be done. These techniques can and need to be learnt. Every organisation can improve its effectiveness, without major innovations or capital investments.
In the past this wasn’t a concern. People were considered replaceable. Organisational assets consisted of tangible things like the property and equipment that an organisation owned. Not any more. Now people, particularly talented ones, are often an organisation’s most valuable present and future assets. They keep the organisation running, help generate revenue, keep your customers satisfied and not only contain… Read more →
A motivated employee is not only a productive employee, but a key ingredient for the success of any organisation. Motivated employees provide exceptional customer service, which brings customers back to you. They also stay with the organisation longer, which decreases the costs inherent in hiring and training new employees. How do you motivate employees? You can use a variety of methods,… Read more →
Creativity and innovation are fueled by the intelligence of people who have the freedom and right to express their ideas. How can we liberate the creativity and intelligence of our employees? How can we integrate their individual ideas, inspiration, and analysis into rapid decisions and actions and coordinate them to create value for customers? How can we build organisational intelligence?