Management is working with and through individuals and groups to accomplish organisational goals. Management is the efficient utilisation of human, financial and physical resources in an organised effort towards common goals. Essential managerial functions include: planning, organising, motivating, information sharing. Planning: setting goals and objectives for the organisation or unit, and developing “work maps” that show how these goals and objectives… Read more →
Motivating people to do their best work, consistently, has been an enduring challenge for executives and managers. Yet, managers cling to obsolete and counterproductive ideas about what motivates employees, ideas that actually harm productivity and employee well-being. Gallup estimates disengaged workers cost businesses $300-billion a year. Following are three of the most common myths about motivation: 1. Money is the best motivator It seems business… Read more →
The current workforce rarely turn to mentors for raw information they can find elsewhere. What they look for from mentors is learning that is not available from other sources. Knowledge workers these days are so fiercely independent that sometimes people assume that they’re not interested in having mentors. The truth is that the majority of people place a high value… Read more →
Sourcing, engaging, and retaining talent is a universal global challenge. According to a recent global survey conducted by Deloitte, the International Society of Certified Employee Benefit Specialists, and the International Foundation of Employee Benefit Plans, human resource professionals across the globe have continued to be challenged by attracting and retaining top talent. These data are congruent with other recent studies… Read more →
Improving employee retention through training is a strategic management tactic that is frequently overlooked. All too often a business assumes giving people a salary raise or more vacation time will create job satisfaction. Instead, what happens is the staff adjusts their standard of living to consume the raise and is away from their jobs longer due to the increased paid… Read more →
Contrary to popular belief, being an effective leader is not something we are born with. Leadership combines good organisational skills with the skills necessary to get people to do willingly and well the work that needs to be done. These techniques can and need to be learnt. Every organisation can improve its effectiveness, without major innovations or capital investments.
In the past this wasn’t a concern. People were considered replaceable. Organisational assets consisted of tangible things like the property and equipment that an organisation owned. Not any more. Now people, particularly talented ones, are often an organisation’s most valuable present and future assets. They keep the organisation running, help generate revenue, keep your customers satisfied and not only contain… Read more →
A motivated employee is not only a productive employee, but a key ingredient for the success of any organisation. Motivated employees provide exceptional customer service, which brings customers back to you. They also stay with the organisation longer, which decreases the costs inherent in hiring and training new employees. How do you motivate employees? You can use a variety of methods,… Read more →
Creativity and innovation are fueled by the intelligence of people who have the freedom and right to express their ideas. How can we liberate the creativity and intelligence of our employees? How can we integrate their individual ideas, inspiration, and analysis into rapid decisions and actions and coordinate them to create value for customers? How can we build organisational intelligence?