When it comes to delivering feedback and criticism, there are best practices that, when used correctly, can improve performance, enhance trust and respect, and advance the achievement of mutual goals. Used incorrectly, and it can be toxic to a relationship. Here are four guidelines to delivering criticism that improves performance, trust and respect, and advances the achievement of mutual goals:… Read more →
Giving feedback is one of the most important interpersonal skills for any manager. Whenever you give others feedback, keep in mind that you are putting your interpersonal skills to the test. You likely have ongoing interactions with the person you are giving feedback to, so use your feedback to reinforce good relations. Here are recommendations on giving feedback: Be descriptive… Read more →
Employee productivity can be something that makes or breaks your business. But it can be a challenge to get your employees to be as passionate as you are. And in other cases, it’s the systems at your business that make it difficult for your employees to be productive. Today’s employees are being asked to take on more duties, learn new… Read more →
Respond to each statement by asking yourself if you feel this way: 1 point = Never 2 points = Sometimes 3 points = Most of the time ___ 01. I like the people I work with. ___ 02. I feel respected by my boss. ___ 03. I feel respected by my co-workers. ___ 04. I feel like a valuable, contributing member of… Read more →
“Knowledge is knowing people” – Confucius Use the right assessment tools to help you better identify the right candidates or development needs. The following is a checklist to help you choose the right assessment tool for hiring and development planning.
All managers expected to carry out performance appraisals should have some training. Ideally this should not just be on the skills of performance appraisal (“how” to do it) but also on the reasons for performance appraisal (“why” we do it). Managers should understand how it fits into the wider strategic process of performance management and how the information and date… Read more →
A performance appraisal is an important part of performance management. In itself it is not performance management, but it is one of the range of tools that can be used to manage performance. Because it is most usually carried out by line managers rather than HR professionals, it is important that they understand their role in performance management and how… Read more →