STEP 1: TARGET the person or people to influence. Is it your boss? A peer? A subordinate? Or is it someone who has the power to stop your promotion or hinder the progress of your project? STEP 2: IDENTIFY the behaviour to be changed. Is it an action? Maybe it’s inaction. Maybe you want this person to be more open… Read more →
The meaning of our communication is based on the response we get from the other person. It is pointless to insist on a meaning that is lost on the listener, especially when the response you get is entirely separate from your intent. When communicating with others, what matters more: what we intend to convey, or the response we get? Who… Read more →
A very important meeting is held, and you’re not invited. At this meeting, a senior leader announces that since targets were not reached, 150 managers will be laid off, and the purpose of this meeting is to create a list identifying exactly who those people will be. The key question for you is, “How do you keep your name off… Read more →
Too many otherwise talented managers fail to manage their bosses. Here are some tips that may help you: Make sure you understand not only the goals, pressures, strengths and weaknesses of your boss, but also your own Test what you know about the challenges and pressures your boss faces, and stay alert to changes that take priority Communicate your expectations… Read more →
Q: People tell me I should have a strong elevator speech or a commercial. Why and what should it include? A: Knowing how to articulate your organisations values and expertise in a short and concise way is immensely valuable to your networking and business promotion success, but to be effective, it has to be genuine and it has to have… Read more →
Leaders differ greatly in their personalities and their approaches to management. But all effective leaders share one characteristic. They possess a positive self-image. They see themselves as capable individuals, worthy of self-respect and the respect of others. Inner strength and courage empower these individuals with self-confidence. They know that deep within them lies the potential for success! Self-image is the… Read more →
The inspiration of leaders is multi-faceted. Leading other people means showing them the path to follow in a way that creates a desire for them to follow you. Being a leader means taking actions to influence others’ thinking or to guide their behaviour. Leading involves directing and inspiring performance, and often pioneering the way forward. Organisational leadership includes all this… Read more →
Leadership is an element of many of our training courses. We believe that the development of leadership skills is a requirement for success at any trade or position. True leadership is an Art and a Science. As with any skill, it takes training and instruction to develop.
Are your revenues and margins getting squeezed? Do you find yourself under pressure to drop your price? Buyers are becoming increasingly proficient at negotiating with suppliers and are demanding ever-greater concessions. Only those sales people who are truly skilled at negotiating will be able to close deals that maintain profitability.
Would you like to make the most effective use of your time and move your life ahead further? Good time management is based on knowing what has to be done, assigning priorities to each task and then starting to do the most important things first. Never work on a B or C priority task, until you have completed the entire… Read more →