The meaning of our communication is based on the response we get from the other person. It is pointless to insist on a meaning that is lost on the listener, especially when the response you get is entirely separate from your intent. When communicating with others, what matters more: what we intend to convey, or the response we get? Who… Read more →
The current workforce rarely turn to mentors for raw information they can find elsewhere. What they look for from mentors is learning that is not available from other sources. Knowledge workers these days are so fiercely independent that sometimes people assume that they’re not interested in having mentors. The truth is that the majority of people place a high value… Read more →
Too many otherwise talented managers fail to manage their bosses. Here are some tips that may help you: Make sure you understand not only the goals, pressures, strengths and weaknesses of your boss, but also your own Test what you know about the challenges and pressures your boss faces, and stay alert to changes that take priority Communicate your expectations… Read more →
Q: People tell me I should have a strong elevator speech or a commercial. Why and what should it include? A: Knowing how to articulate your organisations values and expertise in a short and concise way is immensely valuable to your networking and business promotion success, but to be effective, it has to be genuine and it has to have… Read more →
Leaders differ greatly in their personalities and their approaches to management. But all effective leaders share one characteristic. They possess a positive self-image. They see themselves as capable individuals, worthy of self-respect and the respect of others. Inner strength and courage empower these individuals with self-confidence. They know that deep within them lies the potential for success! Self-image is the… Read more →
Muda is the traditional Japanese term for waste. It is also a key concept in the Toyota Production System. Waste is any activity that does not add value. Reducing or eliminating muda is one of the fundamental objectives of any quality-oriented person. Taichi Ohno of Toyota identified what are called the seven wastes or seven mudas, being the most common… Read more →
Are your revenues and margins getting squeezed? Do you find yourself under pressure to drop your price? Buyers are becoming increasingly proficient at negotiating with suppliers and are demanding ever-greater concessions. Only those sales people who are truly skilled at negotiating will be able to close deals that maintain profitability.
Would you like to make the most effective use of your time and move your life ahead further? Good time management is based on knowing what has to be done, assigning priorities to each task and then starting to do the most important things first. Never work on a B or C priority task, until you have completed the entire… Read more →
Do more than look – Observe Do more than see – Experience Do more than reach – Grow Do more than read – Absorb Do more than hear – Listen Do more than listen – Understand Do more than think – Reflect Do more than talk – Relate Do more than work – Succeed!
Improving employee retention through training is a strategic management tactic that is frequently overlooked. All too often a business assumes giving people a salary raise or more vacation time will create job satisfaction. Instead, what happens is the staff adjusts their standard of living to consume the raise and is away from their jobs longer due to the increased paid… Read more →