Leaders differ greatly in their personalities and their approaches to management. But all effective leaders share one characteristic. They possess a positive self-image. They see themselves as capable individuals, worthy of self-respect and the respect of others. Inner strength and courage empower these individuals with self-confidence. They know that deep within them lies the potential for success! Self-image is the… Read more →
Muda is the traditional Japanese term for waste. It is also a key concept in the Toyota Production System. Waste is any activity that does not add value. Reducing or eliminating muda is one of the fundamental objectives of any quality-oriented person. Taichi Ohno of Toyota identified what are called the seven wastes or seven mudas, being the most common… Read more →
Organising and managing your time will enable you to work smarter rather than harder. Take responsibility for the way you use time and when you get the best value from each minute you can make time serve you, rather than you serve time.
Are your revenues and margins getting squeezed? Do you find yourself under pressure to drop your price? Buyers are becoming increasingly proficient at negotiating with suppliers and are demanding ever-greater concessions. Only those sales people who are truly skilled at negotiating will be able to close deals that maintain profitability.
Would you like to make the most effective use of your time and move your life ahead further? Good time management is based on knowing what has to be done, assigning priorities to each task and then starting to do the most important things first. Never work on a B or C priority task, until you have completed the entire… Read more →
Employees and their managers view training from different perspectives, and recent surveys highlight the strategies necessary for training initiatives to consistently produce a measurable impact on loyalty and productivity. Many managers believe employees are overwhelmed with current responsibilities and generally uninterested in new training activities. They say time is short, budgets are limited and there is no point to providing… Read more →
Do more than look – Observe Do more than see – Experience Do more than reach – Grow Do more than read – Absorb Do more than hear – Listen Do more than listen – Understand Do more than think – Reflect Do more than talk – Relate Do more than work – Succeed!
Improving employee retention through training is a strategic management tactic that is frequently overlooked. All too often a business assumes giving people a salary raise or more vacation time will create job satisfaction. Instead, what happens is the staff adjusts their standard of living to consume the raise and is away from their jobs longer due to the increased paid… Read more →
Contrary to popular belief, being an effective leader is not something we are born with. Leadership combines good organisational skills with the skills necessary to get people to do willingly and well the work that needs to be done. These techniques can and need to be learnt. Every organisation can improve its effectiveness, without major innovations or capital investments.
A motivated employee is not only a productive employee, but a key ingredient for the success of any organisation. Motivated employees provide exceptional customer service, which brings customers back to you. They also stay with the organisation longer, which decreases the costs inherent in hiring and training new employees. How do you motivate employees? You can use a variety of methods,… Read more →