Not long ago, E&Y released a report titled “Differentiating for Success, Securing top talent in the BRICs”, detailing attitudes towards work and establishing the ideal employer value proposition for BRIC-based (Brazil, Russia, India, and China) companies. Though the findings focused on the BRIC countries, the lessons for companies in other countries worldwide are obvious — especially when we look at… Read more →
Motivating people to do their best work, consistently, has been an enduring challenge for executives and managers. Yet, managers cling to obsolete and counterproductive ideas about what motivates employees, ideas that actually harm productivity and employee well-being. Gallup estimates disengaged workers cost businesses $300-billion a year. Following are three of the most common myths about motivation: 1. Money is the best motivator It seems business… Read more →
Be proactive in making the most of your opportunity to earn the support and loyalty of your employees. Here are a few tips and reminders of how you can show your best managerial and leadership qualities, and positively influence those around you: Take a personal interest in your employees Never view employees as only a means to an end Treat… Read more →
Sourcing, engaging, and retaining talent is a universal global challenge. According to a recent global survey conducted by Deloitte, the International Society of Certified Employee Benefit Specialists, and the International Foundation of Employee Benefit Plans, human resource professionals across the globe have continued to be challenged by attracting and retaining top talent. These data are congruent with other recent studies… Read more →
Improving employee retention through training is a strategic management tactic that is frequently overlooked. All too often a business assumes giving people a salary raise or more vacation time will create job satisfaction. Instead, what happens is the staff adjusts their standard of living to consume the raise and is away from their jobs longer due to the increased paid… Read more →
Contrary to popular belief, being an effective leader is not something we are born with. Leadership combines good organisational skills with the skills necessary to get people to do willingly and well the work that needs to be done. These techniques can and need to be learnt. Every organisation can improve its effectiveness, without major innovations or capital investments.
In the past this wasn’t a concern. People were considered replaceable. Organisational assets consisted of tangible things like the property and equipment that an organisation owned. Not any more. Now people, particularly talented ones, are often an organisation’s most valuable present and future assets. They keep the organisation running, help generate revenue, keep your customers satisfied and not only contain… Read more →
Confusion, misunderstanding, discontent and unsatisfactory internal and external customer service causes employee turnover and a huge drain on profitability. Managing performance requires us to reconcile care for and development of our people, and ensuring that departmental and organisational aims are achieved. Managing performance requires us to strike a balance between compassion and accountability. Effective managers strive to balance these two areas… Read more →